Manage your communication system used within organizations for internal and external voice calls, video calls, messaging, and other communication channels. It refers to the delivery of telephone and communication services over the Internet through cloud computing technology. Instead of using traditional on-premises PBX (Private Branch Exchange) hardware and telephone lines, cloud telephony relies on cloud-based infrastructure and software to handle voice and communication functions
Cloud telephony provides businesses with a hosted phone system that is maintained and managed by a cloud service provider. This eliminates the need for on-site hardware and reduces maintenance costs
Cloud telephony solutions are highly scalable. Businesses can easily add or remove phone lines or features as their needs change, making it suitable for both small businesses and large enterprises
Cloud telephony allows employees to make and receive calls from anywhere with an internet connection. This is especially valuable for remote workforces and employees who are often on the move
Cloud telephony can be integrated with other communication tools, such as email, messaging, and video conferencing, to create a unified communications platform. This enhances collaboration and productivity
Cloud telephony systems often include analytics and reporting features that provide insights into call volume, call duration, and other call-related data. This data can help businesses make informed decisions
Reputable cloud telephony providers adhere to strict security standards and compliance regulations, ensuring the confidentiality and privacy of communications